MSA Settlements is seeking a dedicated Assistant Service Coordinator to join our dynamic team in Tampa, FL. This candidate will assist with processing referrals received by MSA Settlements. Under the direction of a Service Coordinator, interacts with attorneys and insurance carriers to provide education and status updates on open files.

Responsibilities:

Reviews initial file handling instructions from Service Coordinator and assists with management of open files through the report process
Pursues requested medical records and releases
Assists nursing team with breaking medical records down and placing them in date order
Communicates with Social Security Office to obtain Social Security and/or Medicare entitlement status
Communicates with Medicare to obtain CMS approval status and provides status to Referral Source
Prepares file for assignment to nurse for MSA’s, Cost Projections and Life Care Plans
Receives, screens, and routes incoming telephone calls; resolves routine problems requiring knowledge of department policies and procedures; provides information
Documents pertinent data in computer application
Supports team through on-going written and verbal communication
Performs other duties as assigned

Required Skills

Minimum High School Diploma or equivalent
Proficient with MS Office Suite
Ability to work in a database system
Exceptional telephone demeanor
Prior law practice experience would be a plus but not required

Preferred:

College Degree and/or college courses
1 – 3 years Workers compensation and or Liability experience